🏖️ Contact Our Coastal Team
Reach out to our seaside support team! Like waves returning to shore, we're always here to help with your coastal lottery experience.
Call Our Shoreline
General Enquiries:
📱 1800 COASTAL (1800 262 782)
📞 +61 3 9000 2000
VIP Members:
📱 1800 VIP WAVE (1800 847 9283)
Email the Tide
General Support:
support@coastallotto.com.au
VIP Services:
vip@coastallotto.com.au
Media & Partnerships:
media@coastallotto.com.au
Coastal Headquarters
Coastal Lotto Australia
Level 42, Ocean Tower
123 Harbour Bridge Road
Sydney NSW 2000
Australia 🇦🇺
Tide Times
Phone Support:
Mon-Fri: 6:00 AM - 10:00 PM AEST
Sat-Sun: 8:00 AM - 8:00 PM AEST
Email Support:
24/7 like the eternal tide
Emergency Gambling Help
If gambling becomes a storm in your life:
🆘 Gambling Help Online:
1800 858 858 (24/7 Free)
🛟 Lifeline Australia:
13 11 14 (24/7 Crisis Support)
🌊 Send Us a Message
Drop us a line like a message in a bottle - we'll make sure it reaches the right shore!
🐚 Frequently Asked Questions
🏄♂️ How do I claim my coastal prizes?
Like collecting shells on the beach, claiming prizes is simple! Prizes under $1,000 are automatically deposited. Larger wins require verification - our team will contact you like a friendly lifeguard.
🌊 What payment methods do you accept?
We accept all major Australian payment methods: BPAY, POLi, PayPal, Visa, Mastercard, and bank transfers. All transactions are protected like coral reefs!
🏖️ Are you licensed in Australia?
Absolutely! We're fully licensed by Australian gambling authorities and operate under strict regulations. Our commitment to safety is as strong as lighthouse foundations.
🐚 How do I set spending limits?
Protecting your budget is like protecting the tide pools! Log into your account to set daily, weekly, or monthly limits. Our responsible gaming tools are always available.
🌅 When are the draw results announced?
Draw results are announced every evening at sunset (7:00 PM AEST). Winners are notified via email and SMS faster than dolphins surfacing for air!
🦘 Can I play from anywhere in Australia?
Yes! From Perth's beaches to Sydney's shores, from Darwin's coast to Tasmania's bays - all Australian residents 18+ can enjoy our coastal lottery experience.
🇦🇺 State-Specific Support Services
NSW & ACT
NSW Gambling Help: 1800 858 858
Relationships Australia: 1300 364 277
ClubsNSW Player Support: 1800 019 775
Victoria
Gambler's Help: 1800 858 858
Victorian Responsible Gambling Foundation
Gambling Help Online chat support
Queensland
Queensland Gambling Help: 1800 858 858
Problem Gambling Help: 07 3844 5700
Lifeline Queensland: 13 11 14
Western Australia
Problem Gambling Support: 1800 858 858
Gaming and Wagering Commission
WA Gambling Help Services
South Australia
Gambling Help: 1800 858 858
SA Problem Gambling Help: 8303 3777
Independent Gambling Authority SA
Tasmania & NT
TAS Gambling Support: 1800 858 858
NT Problem Gambling: 1800 858 858
Local community support services
